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Experience. Design.


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Experience. Design.


Stephen designs for human beings.

Two decades of crafting brands and product experiences makes him obsessed with simplifying the complex, beautifying the banal, and inspiring the tired to strike an emotional connection with customers.

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Project Elements


Project Elements


Project Elements: Reimagining the credit card

To make banking a beautiful experience takes time, and can mean sometimes starting over again. I am proud to have taken this Dan Makoski project which reimagines the credit card to SXSW 2017. His inspiration to humanize banking lives on in so many of us. Ask me about how Daniel Herrington and I continued to prototype the cards by collaborating with artists and designers. 

video/photography credit: Jonathan Castro Films

Creative Director, Prototyping

Acquisition Experience, Web/Mobile
Photography/Video/Direction
In-cafe prototypes
Card design prototypes
User research

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Library of Congress


Library of Congress


Transforming the main website for the nation's oldest cultural institution and the world's largest library will take some time. 

Hundreds of thousands of web pages and an incalculable number of experiences are being reconsidered and redefined to bring visitors of LOC.gov a seamless, efficient and meaningful experience. To many of us, the profound guidance from Peter Morville made the task seem doable.

Design Supervisor

design leadership
art direction, visual design

information architecture
ux & ui design
web strategy

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TSA


TSA


The Transportation Security Administration (TSA) wanted to become better aligned with the public’s need for information to make travel safer and airport checkpoints less stressful. They believed (and we agreed) that their website TSA.gov was a good place to start meeting traveler's needs.

User Experience Manager

workshops
heuristic site assessment
web strategy
user research
information architectur
e
style guide

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US Treasury & FRBNY


US Treasury & FRBNY


Here's a brief story about how we transformed a series of proprietary process software – used solely by the Federal Reserve Bank of New York and the U.S. Treasury to receive and monitor securities bids made by Wall Street's largest investment banks — into one comprehensive auction application. Today, this is literally the tool the US Treasury uses to balance the economy—billions of dollars pass through this system every day.

Manager User Experience

ux leadership
visual design & style guide
user research: interviews, workshops
information architectur
e
 

 

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Tumi Luggage


Tumi Luggage


The Tumi luggage account was the coveted brand in the agency at the time, and I was the Art Director partnered with creative genius, David Bender, to create beautiful brand experiences in advertising and in-store.

Art Director

art direction
branding
design leadership
production management

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Sirius Satellite Radio


Sirius Satellite Radio


Sirius Satellite Radio was ready to launch when I led an in-house design department to manage all creative initiatives, online and offline, including national and retail campaigns and special events such as NASCAR. 

Oh, and a new logo.

Creative Services Manager
Design Team Lead

advertising
identity/logo design
branding
design leadership
creative direction, art direction
production management

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More Work


More Work